Thank you for choosing Spenz Media. We value your business and strive to provide exceptional services. This policy outlines our strict stance on refunds in any case.
1. No Refunds:
We want to emphasize that we do not offer refunds under any circumstances. Once a purchase has been made, it is considered final and non-refundable. This policy applies to all our products and services, including but not limited to:
- Physical goods
- Digital products
- Services
- Subscriptions
- Memberships
2. Responsibility for Purchases:
It is the responsibility of the customer to review and evaluate their purchases carefully before completing the transaction. We encourage you to ask any questions, seek clarification, and thoroughly understand the nature and features of the product or service you are considering.
3. Exceptions:
While our policy strictly prohibits refunds, there may be rare cases where exceptions are made. These exceptions are entirely at the discretion of Spenz Media and are not to be considered a precedent or guarantee for future refunds. Any exceptions will be dealt with on a case-by-case basis.
4. Dispute Resolution:
If you have any concerns or issues with your purchase, we are here to assist you. Please reach out to our customer support team at info@spenzmedia.com. We will make every effort to address your concerns and find a satisfactory resolution within the boundaries of this policy. We will provide you solution but not refund.
5. Modifications to the Policy:
Spenz Media reserves the right to modify or update this refund policy at any time without prior notice. The updated policy will be effective as of the date of publication on our website. We recommend reviewing this policy periodically to stay informed of any changes.
By completing a purchase with Spenz Media, you acknowledge that you have read, understood, and agreed to abide by our no refund policy in any case.
Thank you for your understanding and cooperation.
Spenz Media | info@spenzmedia.com